KnowledgeBase X is an advanced KnowledgeBase WordPress plugin with FAQ, Glossary and AI powered ChatBot features all in one. Display your KnowledgeBase articles in Category mode or in FAQ mode or as a Glossary. Supports file attachment, alternative questions for articles, upvote/downvote and a lot more!
Integration with OpenAI (ChatGPT) or Google‘s Dialogflow. Provide Live Human Chat support and Support ticket help with addons.
Build a robust self-service support system easily and & reduce Live support time and effort significantly with KnowledgeBase X and its AI (OpenAI ChatGPT or DialogFlow)powered HelpDesk. KnowledgeBase X comes with a whole slew of unique and flexible features to create a Support area on your website that will reduce your live support and work load significantly in the long run.
Create a set of KnowledgeBase articles and show them in different modes – in Standard KnowledgeBase mode with Categories, listing etc. OR as a Glossary of Terms OR as FAQ. You can easily select the desired mode with a handy and quick ShortCode Generator.
Powerful live search bar that starts showing article results as the user types search term.
Export and Import Your KnowledgeBase in CSV format. Very handy to copy the KB to another site.
Statistics for article views, Search Terms, Popular Articles and more!
KnowledgeBase X ChatBot is powered by the best WordPress ChatBot plugin WPBot. It will automatically search your KnowledgeBase articles and can also be integrated with OpenAI ChatGPT or Google‘s Artificial Intelligence API for AI and NLP engine DialogFlow.
KnowledgeBase X ChatBot can answer questions of your website visitors, send email from ChatBot window, help people find KnowledgeBase articles, get visitors to leave their phone number and much more!
As soon as you add the OpenAI API key to the ChatBot OpenAI settings, it can answer all types of generic questions. Questions like “what is the capital city of Japan” or “What is a blackhole?”
You can format your custom Dataset as a .jsonl file. Then upload and train (Fine tune) your chosen OpenAI model. Once trained OpenAI will use your custom dataset to answer natural language questions.
You can train the OpenAI API with your WordPress Pages, Posts and Custom Post type content! After generating the dataset with your website data you can download it to make further adjustments or troubleshooting or send the dataset directly to OpenAI for fine tuning.
Create royalty free AI generated images just by writing what kind of images you want. Select the image you like and download it directly to your WordPress media library. You can select from a wide variety of options to fine tune your image style, lighting, color, size etc.
Use OpenAI to generate SEO friendlt articles and contents for your Blogs and any other purposes. Options to fine tune your articles (How many headings?, Heading Tag, Writing Style, Writing Tone, Image Size, Language, Add Image, Add Tagline, Add Introduction, Add Conclusion, Add Faq, Anchor Text, Target URL, Add Call-to-Action, Call-to-Action Position, Add Keywords, Keywords to Avoid, Make Keywords Bold etc.)
Provide complete helpdesk ticket system on your WordPress website with the Support Ticket Addon. This easy to configure and easy to use ajax based ticket plugin can work stand alone or as an addon for the KnowledgeBase X plugin with ChatBot.
Provide Live Human Chat support along with the ChatBot! Users can request Live Chat support by clicking a button or a command inside the ChatBot. Features include: Create Operators, Chat history, Disable Live chat if Operator is Offline, Language Translation and more! Perfect for small businesses to provide an integrated automated & human support.
Extend the Start Menu with the powerful (free or pro) Conversational Forms Addon. It is a visual, drag and drop form builder. Conversations or forms can be eMailed to you and saved in the database (pro feature). You can create:
Useful KBx and ChatBot AddOns
Exclusive ChatBot AddOns not part of the Ultimate Licenses
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