KnowledgeBase HelpDesk is an advanced Knowledge Base plugin with FAQ, Glossary and AI powered ChatBot features all in one. Create a feature rich Knowledgebase on your website. Display in Standard KnowledgeBase mode or in FAQ mode or as a Glossary. Supports file attachment, alternative questions for articles, upvote/downvote and a lot more!
Power up your Knowledge base with an AI Powered ChatBot Helpdesk. Knowledgebase X is fully integrated with Google’s DialogFlow AI and NLP engine. Create custom Intents and Responses in DialogFlow and KBX will display them inside the ChatBot when Intents match user inputs!
Build a robust self-service support system easily and & reduce Live support time and effort significantly with KnowledgeBase X and its AI powered HelpDesk. KnowledgeBase X comes with a whole slew of unique and flexible features to create a Support area on your website that will reduce your live support and work load significantly in the long run.
Create a set of KnowledgeBase articles and show them in different modes – in Standard KnowledgeBase mode with Categories, listing etc. OR as a Glossary of Terms OR as FAQ. You can easily select the desired mode with a handy and quick ShortCode Generator.
Powerful live search bar that starts showing article results as the user types search term.
Export and Import Your KnowledgeBase in CSV format. Very handy to copy the KB to another site.
KnowledgeBase X is fully integrated with Google‘s Artificial Intelligence API for AI and NLP engine DialogFlow.
KnowledgeBase X ChatBot can answer questions of your website visitors, send email from ChatBot window, help people find KnowledgeBase articles, get visitors to leave their phone number and much more!
When you integrate with DialogFlow, you can Create custom Intents and Responses inside DialogFlow and the HelpDesk ChatBot will use those along with the Ready Intents to answer user queries. You can also disable the Ready Intents altogether and use only DialogFlow as your Intelligent KnowledgeBase!
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