{"id":6392,"date":"2018-09-07T14:38:09","date_gmt":"2018-09-07T08:38:09","guid":{"rendered":"https:\/\/www.quantumcloud.com\/resources\/?post_type=kbx_knowledgebase&#038;p=6392"},"modified":"2018-09-07T14:38:09","modified_gmt":"2018-09-07T08:38:09","slug":"the-plugin-files-wont-upload","status":"publish","type":"kbx_knowledgebase","link":"https:\/\/www.quantumcloud.com\/resources\/knowledgebase\/the-plugin-files-wont-upload\/","title":{"rendered":"The plugin files won\u2019t upload!"},"content":{"rendered":"<p>If you\u2019re having problems when you try to upload the file via\u00a0<em>Plugins -&gt; Add New -&gt; Upload Plugin<\/em>, please check the following:<\/p>\n<ul>\n<li>You should be uploading the .zip file \u2013 do NOT extract the files from inside the zip file and try to upload them directly.<\/li>\n<li>Is there sufficient space on your server or hosting account?<\/li>\n<li>If you\u2019re getting a permissions error, you need to contact your web host or server administrator to make sure you have permission to upload plugins.<\/li>\n<li>You may need increase the maximum file upload size in your server for PHP. The following value will need to be increased for PHP settings:\n<div class=\"line number1 index0 alt2\"><code class=\"php plain\">upload_max_filesize = 64M<\/code><\/div>\n<div class=\"line number2 index1 alt1\"><code class=\"php plain\">post_max_size = 64M<\/code><\/div>\n<div class=\"line number3 index2 alt2\"><code class=\"php plain\">max_execution_time = 300<\/code><\/div>\n<p>Please contact the hosting company support if you need help.<\/li>\n<\/ul>\n<p>If you are unable to upload the plugin via the WordPress admin then please follow the\u00a0<a href=\"https:\/\/codex.wordpress.org\/Managing_Plugins#Manual_Plugin_Installation\">instructions in the WordPress Codex<\/a>\u00a0to install the plugin manually via FTP.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re having problems when you try to upload the file via\u00a0Plugins -&gt; Add New -&gt; Upload Plugin, please check the following: You should be uploading the .zip file \u2013 do NOT extract the files from inside the zip file and try to upload them directly. Is there sufficient space on your server or hosting account? If you\u2019re getting a permissions error, you need to contact your web host or server administrator to make sure<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"comment_status":"open","ping_status":"closed","template":"","kbx_category":[325,313,315,314,316,317,318,319,320,321,322,323,324],"kbx_tag":[],"class_list":["post-6392","kbx_knowledgebase","type-kbx_knowledgebase","status-publish","hentry","kbx_category-frequently-asked-questions","kbx_category-simple-link-directory","kbx_category-simple-business-directory","kbx_category-portfolio-x","kbx_category-woowbot-chatbot","kbx_category-comment-tools","kbx_category-express-shop","kbx_category-infographic-maker-ilist","kbx_category-slider-hero","kbx_category-woo-tabbed-category-products","kbx_category-wordpress-chatbot-wpbot","kbx_category-knowledgebase-helpdesk","kbx_category-woocommerce-shop-assistant"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The plugin files won\u2019t upload! - Knowledgebase, FAQ and Stories from QC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.quantumcloud.com\/resources\/knowledgebase\/the-plugin-files-wont-upload\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The plugin files won\u2019t upload! - Knowledgebase, FAQ and Stories from QC\" \/>\n<meta property=\"og:description\" content=\"If you\u2019re having problems when you try to upload the file via\u00a0Plugins -&gt; Add New -&gt; Upload Plugin, please check the following: You should be uploading the .zip file \u2013 do NOT extract the files from inside the zip file and try to upload them directly. 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